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• How to get started?
• Secure and HIPAA compliant?
• Abide by the bylaws of your hospital?
• Fully insured?
• How long does it take?
• Comparison studies?
• Report discrepancies?
• Switching from our current service to NightRays?
• Viewing our images and reports online?
• Image archiving and PACS?
How to get started?
Our website should address most of your questions. We are happy to personally discuss our services. Please feel free to call us at 713.349.0248 to answer any other questions you may have about our services. Click here for information on setup.
Secure and HIPAA compliant?
NightRays and your radiology department can configure a secure VPN tunnel between our facilities. We also receive DICOM encrypted images. Depending on security issues, we may place a gateway at your facility.
Abide by the bylaws of our hospital?
Yes. We obtain medical staff privileges for each site we cover.
Fully insured?
Yes, our radiologists and company are fully insured in all states for which they interpret studies. These details will be discussed upon contract completion.
How long does it take?
How long it takes to get NightRays service depends on a number of things. After the contract is signed, the longest process is getting credentialing at your hospital. This can take as little as 1 week or up to 5 months depending on your organization. The technical component is also variable depending on what equipment you need. Remaining issues are negligible.
Comparison studies?
Yes, but we ask that it is sent at the same time as the current study if no additional charge is to be added. If a comparison study is located by the facility later in the shift and sent to NightRays, the charge shall be for one additional study.
Report discrepancies?
Our radiologists are conscientious and strive to produce accurate reports every time, but discrepancies will happen and we recognize this can produce significant angst for all involved. We pledge to uphold the high standards of your department when we assume responsibility for your services. To this end, if the ordering clinician and/or final interpreting radiologist perceive a minor or major discrepancy or even would simply like to provide a helpful tip, we request that a note be made on the NightRays TrackerSM and the study is scored for accuracy. We will personally review the case with all of our radiologists in our NightRays M&M session to avoid recurrence. Full statistics regarding our accuracy and efficiency are available to your department.
Switching from our current service to NightRays?
Assuming you are unable to resolve your issues with your current service, we humbly ask that you address these issues initially with NightRays so that we do not repeat history. If we agree that these issues will not be a feature of NightRays service, then switch over is usually simple since most of the technical components of teleradiology are probably already in place. Again, credentialing is the longest process.
Viewing our images and reports online?
NightRays engineers issue usernames and passwords to your technologists, clinicians, and radiologists.
Image archiving and PACS?
Yes. NightRays Plus is a service supported by our sister company, ROCOVIEW. This service allows you to save your studies on our permanent, HIPAA compliant digital redundant archive for ALL of your digital studies and, following setup at your facility, the additional ability to lease full PACS. You simply pay a flat fee per case depending on the level of service you require. This is especially financially beneficial to small to midsized departments that have operating capital for film printing but not significant capital for the purchase of a permanent archive or PACS system. You can convert this seamlessly to the purchase of full PACS when you are ready.
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