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• How to get started?
• Secure and HIPAA compliant?
• Abide by the bylaws of our hospital?
• Fully insured?
• How long does it take?
• Comparison studies?
• Report discrepancies?
• Switching from our current service to NightRays?
• Viewing our images and reports online?
• Image archiving and PACS?
• What services are available?
How to get started?
Our website should address most of your questions. Please feel free to call Dr. Rose directly at 303.933.8270 to answer any questions you may have about our services. Click here for information on setup. If you are a member of Premier, Inc., we have a contract in place to help make the contracting process simple. We have a similar arrangement for regional agreements with VHA, Inc. including OK/AR, PA, Gulf States, and Mid-America.
Secure and HIPAA compliant?
NightRays and your radiology department can configure a secure VPN tunnel between our facilities. We also receive DICOM encrypted images. Depending on security issues, we may place a gateway at your facility.
Abide by the bylaws of our hospital?
Yes. We obtain medical staff privileges for each site we cover. All radiologists that read for you are licensed in your state and their state.
Fully insured?
Yes, our radiologists and company are fully insured in all states for which they interpret studies. These details will be discussed upon contract completion.
How long does it take?
After the contract is signed, the longest process is usually the credentialing process. This can take as little as 1 day or up to 5 months depending on your organization. We have all of the credentialing packets prepared and ready to send by our professional credentialing staff. The technical component is also variable depending on what equipment you need or whether you already send out DICOM images. Remaining issues are usually negligible.
Comparison studies?
Yes. We request that they are sent just before the current study. Comparison studies take longer but improve the read.
Report discrepancies?
This is very important to us. We are all about quality and would be happy to discuss the details of our QA process. Our radiologists are conscientious and strive to produce accurate reports every time, but discrepancies will happen and we recognize this can produce significant angst for all involved. We pledge to uphold the high standards of your department when we assume responsibility for your services. To this end, if the ordering clinician and/or final interpreting radiologist perceive a minor or major discrepancy or even would simply like to provide a helpful tip, we request that a note be made on the NightRays Tracker® and the study is scored for accuracy. We will personally review the case with all of our radiologists in our NightRays M&M session to avoid recurrence. Full statistics regarding our accuracy and efficiency are available to your department at the click of a button.
Switching from our current service to NightRays?
Assuming you are unable to resolve your issues with your current service, we humbly ask that you address these issues initially with NightRays so that we do not repeat history. If we agree that these issues will not be a feature of NightRays service, then switch over is usually simple since most of the technical components of teleradiology are probably already in place. Again, credentialing is usually the longest process but our in-house Credentialing and Licensing team are happy to help throughout the process.
Viewing our images and reports online?
NightRays engineers issue usernames and passwords to your technologists, clinicians, and radiologists.
Image archiving and PACS?
Yes. NightRays Plus allows you to save your studies on our permanent, HIPAA-compliant digital redundant archive for ALL of your digital studies and, following setup at your facility, the additional ability to lease full PACS. You simply pay a flat fee per case depending on the level of service you require. This is especially financially beneficial to small to midsized departments that have operating capital for film printing but not significant capital for the purchase of a permanent archive or PACS system. You can convert this seamlessly to the purchase of full PACS when you are ready.
What services are available?
We can do Preliminary, Final, or STAT final reads 24/7. All subspecialties are available including MSK, Neuro, Peds, Nucs, Body, Echo, CCTA, PET/CT, Analog/Digital Mammography, Mobile Imaging, and Breast MRI. A few facilities use NightRays for their complete PACS/Archive/voice recognition/image viewer/webserver.
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